Interview Guide for Clients

1. Behavioural interviews

This is quite a common interview technique which predicts future behaviour based on candidate’s previous behaviour. Usually these types of interview questions are usually example based:

Give an example of an innovation you have pushed through that made a difference in the work place
Give an example of how you maintained a customer long term relationship
Give an example of how you effectively worked under pressure, having to meet various project deadlines
Give an example of a customer service problem you have encountered and how you solved it
How do you manage employees you don’t get along with?
Give an example of when you had to stick by a decision you had made, even though it made you very unpopular

Go to:

1.     Behavioural interviews
2.     Situational interviews
3.     Unstructured interviews
4.     Panel interviews
5.     Stress interviews